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One plan with straightforward billing

Pay for the staff who handle requests

Each organisation has a separate subscription. You pay for active staff after the first free member, while portal customers and requesters use no paid seats.

Lemric service desk

30,00 PLNfor each additional active staff member per month

The first staff member is free

Create your organisation

What the plan covers

  • A multilingual help centre and knowledge base
  • Queues, forms, workflows, SLAs and automation
  • Scoped roles, audit records and RLS isolation
  • Jira integration with protected request links
  • No seat charge for customers and requesters
  • One plan for the available features

How billing works

Do portal customers use paid seats?

No. Portal customers and staff with only the requester role do not use paid seats.

How are several organisations billed?

Each organisation has its own subscription. Staff with agent capabilities are counted separately in every organisation.